1. Acceptance of Terms
Welcome to MindsKeep ("the Service"), operated by MindsKeep. By accessing or using our website, application, or any related services (collectively, "MindsKeep"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to any part of these Terms, you must not access or use the Service.
These Terms apply to all users, including registered account holders and demo-mode visitors. We may update these Terms from time to time; continued use after changes constitutes acceptance.
2. Accounts & Security
2.1 Account Creation
To use cloud-sync features, you must create an account with a valid email address and a strong password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.2 Password = Encryption Key
Important: Your password serves as your encryption key. We use client-side encryption — your journal entries are encrypted on your device before they ever reach our servers. We do not store your password and cannot recover or decrypt your data if you lose or forget your password. There is no password reset for encrypted content. We strongly recommend using a password manager and keeping a secure offline backup of your password.
2.3 Account Security
You agree to notify us immediately of any unauthorized use of your account or any other security breach. You are responsible for all activities under your account, whether authorized by you or not.
3. Encryption & Data Ownership
3.1 Client-Side Encryption
For cloud accounts, all journal entry content is encrypted on your device using AES-GCM-256 before being transmitted to and stored on Firebase Firestore. Entry metadata (dates, tags, titles) may be stored in unencrypted form to enable search and organization features.
3.2 Demo Mode
Demo mode entries are stored locally in your browser's localStorage as plain JSON. They are not encrypted, not synced to our servers, and are cleared when you log out or clear your browser data. Do not use demo mode for sensitive content.
3.3 You Own Your Data
You retain full ownership of all content you create in MindsKeep. We do not claim any intellectual property rights over your journal entries. You may export your data at any time in JSON format.
4. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Upload, store, or distribute malicious software, viruses, or harmful code
- Attempt unauthorized access to our systems, networks, or other users' accounts
- Interfere with or disrupt the operation of the Service
- Infringe upon the intellectual property rights of others
- Distribute spam, unsolicited communications, or phishing content
- Attempt to reverse engineer, decompile, or exploit the platform
- Use the Service to store or transmit content that is unlawful, defamatory, abusive, harassing, or fraudulent
We reserve the right to investigate and take appropriate action against any user violating this policy, including account suspension or termination.
5. User Content
You are solely responsible for the content you create, upload, or store in your MindsKeep journal. Because your entries are end-to-end encrypted, we cannot access, review, or moderate your entry content. We do not scan your private journal entries.
You represent and warrant that you have the right to submit any content you provide and that such content does not violate the rights of any third party.
6. Intellectual Property
6.1 Our IP
The Service, including its software, design, logos, trademarks, text, graphics, and all other content (excluding user journal entries), is the property of MindsKeep and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without explicit written permission.
6.2 Feedback
Any feedback, suggestions, or feature requests you provide may be used by us to improve the Service without compensation or obligation to you.
7. Subscriptions & Payments
7.1 Premium Subscription
MindsKeep offers a free tier and a Premium subscription. Premium features include AI emotional insights, AI writing prompts, weekly AI summaries, and priority support. Premium is billed annually at the price displayed on our pricing page at the time of purchase.
7.2 Payment Processing
All payments are processed securely through Stripe. By subscribing, you authorize Stripe to charge your selected payment method. We do not store your full credit card details on our servers.
7.3 Auto-Renewal & Cancellation
Premium subscriptions auto-renew annually unless cancelled at least 24 hours before the renewal date. You may cancel at any time through the Stripe Customer Portal or by contacting support. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused time.
7.4 Refunds
Refunds are handled on a case-by-case basis. If you experience a technical issue that prevents you from using the Service, contact us within 14 days of purchase for a potential refund. Refunds are processed through Stripe according to their policies.
7.5 Price Changes
We may adjust subscription pricing in the future. Existing subscribers will be notified at least 30 days before any price change takes effect and will have the option to cancel before the new price applies.
8. Service Changes & Interruptions
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may also perform scheduled maintenance that temporarily affects availability. We strive to provide advance notice of significant changes or maintenance windows.
We do not guarantee that the Service will be uninterrupted, error-free, or secure from all possible threats. The Service is provided "as is" and "as available."
9. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will meet your requirements, operate without interruption, or be error-free. We do not warrant the accuracy or reliability of any AI-generated insights, summaries, or suggestions — these are provided for informational and reflective purposes only and do not constitute professional, medical, or psychological advice.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MINDSKEEP, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of, or inability to access or use, the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
- Loss of data due to forgotten passwords, device failure, or other causes
IN NO EVENT SHALL OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100 IF NO PAYMENTS WERE MADE.
11. Termination
11.1 By You
You may terminate your account at any time by contacting support. Upon termination, your access to the Service will be revoked. Your encrypted data may remain on our servers for a limited period before permanent deletion.
11.2 By Us
We may suspend or terminate your account at our discretion if we believe you have violated these Terms, engaged in fraudulent activity, or posed a risk to the Service or other users. We will provide notice where practicable.
11.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and dispute resolution) will survive.
12. Dispute Resolution & Governing Law
12.1 Informal Resolution
Before initiating any formal dispute, you agree to first contact us at the email below and attempt to resolve the issue informally for a period of 30 days.
12.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which MindsKeep is registered, without regard to its conflict of law provisions.
12.3 Disputes
Any dispute arising from or relating to these Terms or the Service shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the competent courts of the aforementioned jurisdiction. You waive any right to participate in a class action or class arbitration against MindsKeep.
13. Changes to Terms
We may revise these Terms at any time by posting the updated version on this page with a new "Last Updated" date. Material changes will be notified via email or a prominent notice in the application at least 14 days before taking effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
14. Contact
For questions about these Terms, account issues, or support, contact us at:
Email: mindskeepsupport@gmail.com
Website: https://mindskeep.com
We aim to respond to all inquiries within 48 hours.